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Wednesday, 28 January 2015

About JooVuu - Joovuu Store

About JooVuu - Joovuu Store:



'via Blog this' Awesome e-commerce site for dashcams and action cams.







Who We Are

JooVuu is an online company focused on providing high-quality, competitively priced action and dashboard cameras. Founded in May 2013, our business has grown steadily since then, driven by our superior products and customer-oriented mindset.
Our business model is simple – provide the best possible products and the best possible service.  We source our cameras and accessories from a network of over 500 manufacturers, drawing on our extensive contacts and personal knowledge to choose the best merchandise. At JooVuu, we're committed to helping you find the perfect camera for any sitution. All staff members are trained in the specifications and uses of each product, so please don't hesitate to contact us!  Our knowledge of car cameras and action cameras is extensive and increasing every day.  

JooVuu – Who?

Daniel – Founder & Director of JooVuu
Daniel founded JooVuu as he was determined to allow people to get closer to get closer to the action without having to spend £400+ on a current market camera.  He discovered the Mobius and JooVuu was born. Always, loving photography and pushing the boundaries, Daniel’s expertise and knowledge regarding cameras is rather extensive and there is not much he cannot answer or know off the top of his head.  Never happy for doing well, Daniel often pushes the company to the brink in order to get it to the next level and to bring the customers what they want.  If you want to see the video that allowed Dan to discover the Mobius have a look at the video at the bottom of this page.

Emma – Product Buyer/Sourcer/Primary Tester.

Emma is based in Shenzhen, China which allows JooVuu to be in the heart of where all the cameras and products are manufactured.  Emma sources, negotiates, and tests all products before JooVuu receives them.  Emma has built up an extensive database of over 500 manufacturers, which allows JooVuu to get the best price possible and means we always get the best products – sometimes before they are released on a large scale.  Her knowledge of the camera industry in China is highly regarded and her knowledge and expertise allows JooVuu to stay at the forefront of what is happening.

Greg – Marketing Director

Greg heads up our marketing efforts. He brings his digital marketing skills as well as an entrepreneurial attitude to growth from his time on the New Entrepreneurs Foundation scheme. When he isn't working on spreading the word about JooVuu, he plays guitar and goes on skiing & surfing trips.
In the past he worked in Investment Banking and started an events business.

Vicky & Liam – Customer Service, administration, order fulfilment.

Vicky & Liam are integral to JooVuu.com.  With Vicky overhauling JooVuu’s operations to make it far more efficient and coherent whilst Liam constantly improves the customer fulfilment side.  Both allow JooVuu to expand and their constant thirst to expand their knowledge and ability continues to push JooVuu.  Even though 90% of their jobs are never seen by customers, they have helped build the foundations for which JooVuu is built on today and their continued work is integral to JooVuu’s success.

JooVuu – Why

So why is JooVuu doing what it is doing and why choose JooVuu?  Simple: because we actually care.  Most companies give great lip service to customer service, very few actually follow through with customer service.    JooVuu believes the after sales is just as if not more important that before the sale.  It is horrible to finally get a product and then find out it is faulty or is not working how it is meant to.  However, what is worse is then getting that problem solved.  All faulty products once reported to us we usually ask to be sent back to us – if we can we will not even ask for it to be sent back but rather just send a new one.  We always see if we can fix the problem without it being sent back but as soon as we cannot do that we will get it replaced.  We provide unlimited support for however long you have your product and are active in major online forums.  We aim to answer all questions and email within 12 hours or less.

JooVuu – Where?

JooVuu is based in Stockport, United Kingdom.  That means ALL customer service is in the UK and ALL products are shipped from the UK to the customer.  This means almost all products can be sent anywhere within the EU within 3-5 business days, and to America in 3-7 business days, and if anything goes wrong you only have to ship back to the UK (we cover £3.50 of postage) and all support is in the UK.
As always, if you have any questions please do not hesitate to ask at www.joovuu.com/contact .
Kind regards,
JooVuu
PS
Here's the video that allow me to discover the Mobius.

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